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Our Process
01

Register For Your Test

02

Schedule COVID-19 Testing

03

Get Your Sample Collected

04

Get Your Results

Frequently Asked Questions

We are here to explain everything you might want to know.
Let us help!

You can be tested at any of the locations listed on our testing locations page and any of our pop-up events. Follow our social media to see where we will be popping up next!

COVID-19 Testing at Big Island Pain Center is by appointment only. We also highly recommend making an appointment for our S&G Labs Hawaii testing location in Kailua Kona. Our other locations gladly take walk-ups.

Registration requires that we collect information about you through our HIPAA compliant form: Once you’ve registered a link to book appointments will be sent to your email address provided at the time of registration.

S&G Labs Hawaii testing locations do not require a provider referral

Samples not covered by insurance (travel, no medical necessity, non-participating insurance carriers) cost $150.00. S&G Labs Hawaii offers Kamaaina and student discounts.

Results are available within 36-72 hours after your sample was collected.

S&G Labs Hawaii does not offer rapid COVID-19 testing.

Results are available within 36-72 hours after your sample was collected.

To protect your private information S&G Labs Hawaii utilizes a HIPAA compliant results portal. Step-by-step instructions can be found here: click here

No! You should receive a registration email from portal@labnexus within 48 hours of being tested. Once you receive that email, you can enroll in our online portal where you will have access to your results as soon as they are available. To learn how to register for our HIPAA complaint portal view this step-by-step instruction guide: click icon

Result: Detected
Flag: Positive

In the event of a positive result:
– Isolate yourself immediately
– Monitor your symptoms
– Reach out to your healthcare provider

Result: Not Detected
Flag: Negative

In the event of a negative result:
– Continue to wear your mask in public places and practice good hygiene
– Avoid touching your eyes, nose, and mouth

Result: Inconclusive
Flag: Inconclusive

In the event of an inconclusive result:
– Continue to self-quarantine
– Schedule a new COVID PCR test to confirm your result

Click on the attachments icon click icon and your results will populate in new tab. Please ensure that your pop-up blockers are turned off or the results pdf page will not open. If you clicking the icon does not open a new tab or nothing loads on your new tab that means your pop-up blockers are on and you will need to turn them off in your settings – depending on which internet browser you are using.

Didn’t find what you are looking for? Call: (808) 900-7474
Others
Testing for individuals
Bulk Pricing and Group Testing options
Easy Sign-Up
Intuitive HIPAA Compliant Result Portal
Will come to you
What Our Clients Say

“As an employer, the safety of our employees, members and guest is our priority. S&G Labs were quick to respond, available to provide on/off site testing and provided assistance and support with scheduling employees and members. We would like to request working with S&G Labs for testing of members and employees to assist us in the prevention in the spread of COVID-19.”

Connie Aderinto Director of Human Resources Kukio Beach and Golf.

We appreciate our continued partnership with S&G Labs as we have received substance abuse testing for our program participants regularly that increases our ability to do our jobs better and respond to participant’s needs in a timely manner; especially in relation to court compliance. Additionally, we are so glad that S&G Labs expanded their services to include COVID testing for all of our program participants and staff. This COVID testing expansion allowed us to continue operating our programs safely and ensure the health and wellbeing of all of us at Going Home Hawaii.

Kimi Palacio Programs Administrator Going Home Hawaii

COVID gave me the opportunity to be introduced to S&G. I am hopeful that we can move our workforce D&A screenings to this lab.

Keith Sisson CMO Southern Airways

S&G Labs is Hawaii’s Trusted Covid-19 Testing Partner

Exposure and Symptoms Testing

Results available 24-72 hours once sample is recieved (Samples collected Saturday are resulted the following Monday)

How It Works

Register for test > Nasalpharyngeal swab is collected > Sample is received and resulted > Positive Results are confirmed by phone > Results available in portal

Travel Testing

$150 Per Person
$135 Kama’aina
$100 University Students
Results available 24-48 hours once sample is recieved (Samples collected Saturday are resulted the following Monday)

How It Works

Register for test > Nasalpharyngeal swab is collected > Sample is received and resulted > Positive Results are confirmed by phone > Results available in portal

Group Testing

Inexpensive and Fast
Bulk pricing discounts available
Self-Swab or Technician
Accepted For Travel As well
Accurate Individual Results at Discounted Pricing

How It Works

Register for test > Nasalpharyngeal self swab is collected or technician done > Sample is received and resulted > Positive Results are confirmed by phone > Results available in portal

Pooled

$15 Per Test Minimum 100 Tests Ordered
Inexpensive, Fast and Easy
Free Retesting on Positive Pods
Self-Swab Step by Step Directions

How It Works

Register for test > Nasalpharyngeal self swab is collected or technician done > Sample is received and resulted > Positive Results are confirmed by phone > Results available in portal

Testing Hours and Locations

S&G Labs – Kona

75-240 Nani Kailua Drive, STE 6A
Kailua Kona, HI 96740

Monday, Wednesday, Thursday, Friday 10:00 AM – 2:00 PM

Big Island Pain Center – Hilo

32 Ululani Street
Hilo, HI 96720

COVID-19 Testing:

Monday, Wednesday, Friday 4:00 PM – 5:00 PM

S&G Labs Hawaii – Honolulu

1520 Liliha Street, STE 501

Honolulu, HI 96817

COVID-19 Testing:

Monday – Friday 8:00 AM – 4:00 PM