We are constantly working on adding new locations to offer our services.
S&G Labs Hawaii is also proud to partner with many of the wonderful practitioners in your area to collect your sample.
Check our COVID-19 Testing Locations page to see where we are offering COVID-19 collections, or see one of our partners!
S&G Labs Hawaii requires a doctor’s referral for patients who have United Health Alliance (UHA) insurance.
S&G Labs Hawaii offers a 36 to 72-hour delivery of results from the time the sample is collected
Result reports are stored in our HIPAA compliant patient portal.
To gain access to the patient portal please provide a valid email address at the time of registration.
A registration email will be sent to you from firstname.lastname@example.org once your sample has been received in the lab.
The registration code for your patient portal is not the same as your appointment confirmation code (PR-######).
Please follow the link below for a step-by-step guide to register for our patient portal.
Please be sure to disable your pop-up blocker to open the link below.
Please allow up to 36 hours to receive an email from email@example.com.
COVID-19 samples need to be received in our laboratory before the patient is enrolled in our patient portal.
In the event of a positive result:
In the event of a negative result
In the event of an inconclusive result
Please allow up to 48 hours after collection to receive your registration email.
Our system sends your registration email from firstname.lastname@example.org
Be sure to check your spam, junk, and quarantined email folders!
Our HIPAA-compliant patient portal ensures your information is secured and your results are available as soon as possible!
We are unable to email result reports or provide results over the phone.
Hang tight! This means we have enrolled you in the portal but we are still working on your results.
Please allow 48-72 hours to pass from the time of collection for your results to be available.
Patients without exposure risk or symptoms must pay cash to be tested
UHA patients without a providers referral must pay cash to be tested
Patients being tested for travel must pay cash to be tested
The out of pocket rate for a COVID-19 PCR test is $150.00
S&G Labs Hawaii believes in supporting the local community and is offering a discount to the following:
Patients without exposure risk or symptoms must pay out of pocket to be tested
UHA patients without a provider’s referral and visit notes must pay out of pocket to be tested
Insurance companies will not cover COVID-19 testing if you:
S&G Labs Hawaii currently takes:
Ohana Health Plan
UHA * with a providers referral
United Health Care (UHC)
*COVID-19 orders for patients with UHA (United Heath Alliance) insurance must be accompanied by a referral.
*patients denied coverage by the CARES act for providing the wrong social security number or having active insurance will be billed for the full balance of the COVID-19 test without an option to apply a Kama’aina discount.
Payments can be made through our online portal at the time of registration with a valid credit or debit card.
S&G Labs Hawaii values your privacy and protection. For that reason, we do not store credit card information to be used at a later date.
S&G Labs Hawaii does not provide documentation or information other than your results report, or assistance with seeking reimbursement by your insurance provider
Yes! If enough employees or patients can commit to a certain testing date, S&G Labs Hawaii will come to you!
Ready to sign up? Click the link below and one of our dedicated staff members will reach out to you!